Privacy Policy

Contact Information

Some areas of our Site request or require you to provide your contact information (such as your name and email address). Your contact information may be used to communicate with you when necessary with respect to transactions conducted through the Site and material changes in the Site’s policies. We may also send you information about Pangolin Holdings PLC and/or promotional materials from the Site and some of our partners. We will not sell, share or rent any contact information collected from you except as disclosed in this Privacy Statement. All contact information provided to the Site is maintained on our secure servers.

Financial Information

The third party billing companies acting as our authorised resellers collect financial information (such as your credit card information) on an as-needed basis to bill you for products and services you purchase through the Site and to fulfil your orders. If we have trouble processing an order, the contact information discussed above will be used to get in touch with you. We will not sell, share or rent any financial information collected from you except as necessary to fulfills your order. All financial information provided to the Site is maintained on our secure servers and similar rules are applied to our third party authorised resellers.

Demographic Information

We collect anonymous demographic information (such as your zip code, gender and age), and may use this data to tailor your experience at our Site, provide content that we think you might be interested in, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to aggregated demographic information.

Internet Protocol Address

We collect an IP address from all visitors to our Site. We use your IP address for purposes of traffic analysis.

Third Party Service Providers

We sometimes use third party vendors and service providers to manage certain aspects of the services we provide, such as maintaining our servers and processing or fulfilling orders for products and services you purchase through the Site. In those instances, your contact and financial information may either be collected by or shared by us with such third party service providers as necessary to fulfil your requests and, in some cases, your information may be retained by such third party service providers for their records. We generally require that such third party service providers agree to safeguard your information with at least the same level of protection as afforded by our Privacy Policy.

Other

We may disclose your personal information in special cases if required to do so by law, court order or other government or law enforcement authority; or when we believe in good faith that disclosing this information is otherwise necessary or advisable, including, for instance, to identify, contact or bring legal action against someone who may be causing injury to or interfering with the rights or property of Pangolin Holdings PLC, another user or anyone else that could be harmed by such activities.

Cookies

The Site uses “cookie” technology to enhance your online experience by making it easier for you to navigate through our Site or to make a feature work better. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. We do not extract information about individual users or their computers during this process. It is not necessary to accept a cookie to navigate the Site, but you must accept a cookie in order to purchase access to the Site.

Security

We are committed to maintaining the security of your personally identifiable information and have measures in place to protect against the loss, misuse and alteration of the information under our control. All credit transactions occur in a secure area of the Site using Secure Sockets Layer (“SSL”) software to process orders. SSL encrypts the information you input on the Site. In addition, all user information is stored in a secure location behind a firewall with limited administrative access.

Third Party Links

The Site contains links to other World Wide Web Internet sites, resources and sponsors of Pangolin Holdings PLC. Selection of an ad banner or link will redirect you off of the Site to a third party Web site. Pangolin Holdings PLC is not responsible for the privacy practices of such sites. You should make sure that you read and understand the privacy policies of these sites and direct any concerns regarding any external link to the site administrator or Webmaster of that third party Web site.

WHERE TO DIRECT QUESTIONS ABOUT OUR PRIVACY POLICY?

If you have any questions about this Privacy Policy or the practices described herein, you may contact us using Contact Form.

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